Through the Residents Portal you will get:
Get 24/7 Access to Information About Your Property
View Monthly Reports (Current & Past)
Get Paid Through Direct Deposit At No Additional Cost
See maintenance requests
Have tenants pay online
As we enter the digital age, we can access almost all of our information online from any device with an internet connection, this should not stop at your real estate investment. You can be confident that Ellen’s Realty is taking care of your property and you can access pertinent information about your property whenever you need it.
We are also bringing convenience to the next level with our direct deposit payments, using a 100% secure payment system we can avoid the hassle of going to the bank and cashing a check, your money will just appear in your bank account every month. You will be able to review any monthly statements at your leisure to see your income and expenses and relevant bills all on the Online Owner’s Portal.
It is a website where you can login and do the following:
If you have a property under Ellen’s Realty’s management, you are invited to access the Online Owners Portal. We should have sent you an e-mail with a form to fill out to provide us with your updated information. If you haven’t received this email please give us a call at (671) 647-0888 or email us at info@ellensrealtyguam.com and we will get back to you.
Yes to all of the above. You can do the registration process on an internet browser on any device with internet access. We recommend Google Chrome which is available on all devices.
Yes! When you first sign up you will provide us with your updated bank account information so we can set up automatic direct deposits into your account. You will receive monthly statements reflecting your rental income that you can access 24/7 through the Owner’s Portal. We will also e-mail you these statements. This service is provided
This is a totally valid concern; however, we have teamed up with Yardi because they have a top-tier cybersecurity team. Yardi has been named to the Forbes Cloud 100 list of world leaders in private cloud computing every year since the list’s launch. They service all 50 states and internationally.
Through RENTCafé, client data resides behind multiple layers of firewalls and intrusion prevention systems. Strong password policies and SSO integration authenticate users in real time, and role-based security ensures that users can only access appropriate data. Multiple encryption layers protect data at rest and in motion.
With all of these measures you can be confident that your personal information and bank accounts will be safe using this Online Residents Portal
Yes! We have enabled ACH payments so that your tenant can make payments directly from their bank account, they just have to go through a short bank verification process to link their bank account. We provide this service free of charge, we want to provide our tenants with easy and convenient ways to pay rent so we can make sure you as an owner gets your rental income.
