Ellen's Realty

Miyuki and Asa were extremely helpful and knowledgeable with the OHA process for service members. They put me in a home within a week of making contact. I will definitely tell my coworkers that if they’re looking for a home. These are the people to talk to. They were ready for any question I had and were very efficient in managing things. This process was easy and painless.

Worked with Miss Eileen, she was very patient and listened to what I was trying to find and understanding of my scenario and why I was trying to ask for what I was looking for. I truly felt that she was helping support me and helped me find an apartment that I feel really lucky in being able to get. Thanks again, Eileen.

I’ve lived here on Guam almost 2 years and while being stationed here, I have received nothing but amazing services from Ms Mei and Ellen’s Realty. Highly recommend this Realtor!

We are first time renters and quite frankly had no idea what we were doing but Ms.Miyuki made the process so quick and easy! She walked us through each and every step, explaining thoroughly so there was no confusion. We are so happy we had her help!

Ellen's Realty managed an apartment I rented for just under 3 years. Ellen and her team provided excellent service during my stay here on Guam. Any issues that arose were always taken care of right away. I would like to especially thank Mei Su for being a great property manager. I would highly recommend Ellen and her team for all of your real estate needs.

I won’t lie, I was that client. I had a list of extremely particular details and requirements that were non-negotiable when my husband & I were searching for our very FIRST HOME TO CALL OURS. This meant Ronnie and Jon would pull as many listings as they could within our budget and with the houses that met my standard, this resulted in over 20+ showings. They did all the work necessary to finally find us the perfect home. When we first walked into our now HOME, the very first words that came out of my mouth were “THIS IS SO HOMEY”. All the hard work, commitment and determination they put in to ensure we found the perfect home had finally paid off. My family & I are grateful for all their hard work they did and continue to do. Thank you thank you thank you!!

Excellent services! I have used Ellen and her team for quite a few years now. They are efficient and professional. Ellen is so personal and helpful in helping me to choose my investment, coordinating with my rental tenants, even to provide feedback to me on how to remodel my properties. Her advice, insights and experiences have many positive contributions to the development of my real estate investment. I highly recommend Ellen Realty for any real estate needs that you have because I know she will take good care of you. Thank you Ellen for being my Real Estate Investment Adviser.

I used Ellen's to identify, negotiate, purchase, remodel and rent out my condo's in Guam. The team there has done an excellent job for me and my property manager, Mei Su, is the best. Always making sure things are done on time, correctly and in an efficient manner. Extremely happy with her!!

My family and I had a great experience with Ellens Reality! We had Mei as our manager. She gets 5 stars from us. Superior customer service. Soft spoken and very kind. Mei always returned my calls in seconds and tools care of our issues in a timely manner. Mei went above and beyond to make sure we were comfortable. No job was too big, she took care of it all. Certainly the best property management on Guam. I am recomending Mei and Ellen's Reality property management.

Of the past 20 years building, renovating, purchasing, and renting a few humbled homes, two of the absolute best realtors I've worked with are from Ellen's. I've experienced an optimum level of professionalism simply because they are personally interested in providing nothing but quality service. Our homes are usually rented within 1-4 wks!

My experience with Ellen's Realty and specifically Mei was amazing! Mei was my property manager and she was very responsive and always took care of things quickly and efficiently! She made things very easy and stress free. I couldn't have asked for a better property manager.

Rapid, efficient, accessible communication and satisfactory deal prices... So far, we have a wonderful impression of dealing with Ellen's Realty. Whether we're buying or selling existing houses, or require property management, we even want to give them to Ms. Ellen Jian and Mei Su, because they were all able to take care of our properties, keep them rented, and made sure to protect our investments. This is a super team, and you can rest assured of working with Ellen's Realty for a long time!

Thank you Ellen’s Realty and most importantly THANK YOU to my property manager Mei for providing an outstanding service. Mei was able to keep me updated on issues pertaining to my unit such as air conditioning issues and plumbing discrepancies, to name a few and able to work around my daily schedule. Mei provided updated information on my yard maintenance services on when their yard maintenance team was going to perform duties. I would definitely and highly recommend Mei if anyone was seeking services from Ellen’s Realty. Thank you, Dånkulu Na si Yu’us ma åsé Mei and God bless

My family and I had a great experience with Ellens Reality! We had Mei as our manager. She gets 5 stars from us. Superior customer service. Soft spoken and very kind. Mei always returned my calls in seconds and tools care of our issues in a timely manner. Mei went above and beyond to make sure we were comfortable. No job was too big, she took care of it all. Certainly the best property management on Guam. I am recomending Mei and Ellen's Reality property management.

I live off-island and have a rental property on Guam. I recommend that you look no further than Ellen's Realty for your property management services. As a former real estate broker I understand the industry and have been fortunate to have formed a partnership with Ellen's property manager (Ray), real estate broker (Eileen), and accounting (Melanie). They have systems in place that make it easy for landlords to do business. I am blessed to have a team of professionals that I can trust, who are accountable, responsive & reliable. Thank you Team!

My experience with this company was tier 1 satisfaction. Never was I left in the dark with any information I was seeking and responses were quick and detailed. My Landlord was fast to address any concerns I brought up. 11/10 for sure for the company and Landlord Mrs Mei 🍻🍻🍻

Our experience working with Miyuki was amazing. She responded efficiently to all our questions and promptly followed up with the owners. Most especially she kept our family's needs in mind. Even catering to quite a few last minute requests in a courteous manner. Thank you Miyuki for helping us find the perfect home.

Everything was perfect. They helped me find a perfect house, they were extremely patient with me and my wife as we were experiencing problems, and made sure everything we needed was handled. 5/5 would recommend to anyone looking for a home now or in the future

We were lucky enough have Melany assist us in finding the perfect rental. She is delightful and very thorough. Highly recommend her and this company. Will be using in the future.

Miyuki was extremely helpful with finding a place that met all of my needs. She was persistent with providing me different options and giving me all the necessary paperwork in a timely manner. She made the process very simple and understandable. I will without a doubt recommend miyuki to all of my friends. Thank you again Miyuki!

Mei was awesome!!! She was always there if I needed anything. Always prompt and taking care of me. By far the best renting experience I have ever had. Five stars!!!

Miyuki was a great help when we were looking for a rental. She responded quickly and made herself available to accommodate our schedule. Even when our first choice property didn't work out, she was quick to present us with options that we loved. Miyuki was able to set up a showing, provide us with applications with easy e-signing, and have our offer accepted all in the same day! She even went an extra step and prepared all of our utilities applications ahead of time so all we had to do was sign and submit, making our transition quick and seamless. If you're looking to rent or buy, Ellen's Realty is a great place to start.

I worked with Shani from stateside to moving here and let me tell you this girl was phenomenal. Not only did she help find me my forever home but she was professional, personable, fun and super efficient! No matter my issues or questions she was always super quick I respond to me and she was also very patient. Once I got to Guam she treated me like family and I will never be able to thank her enough for all she did for me. She’s the best!! This company has some great people and I’d go through them again in a heartbeat.

Professional, Flexible Schedule, Very Informative and great customer service. Most of all, no pressure to hurry through the process! Miyuki, thanks again for helping me and my family buy my our 2nd home with you. This was a long process, not any fault of yours, and you stayed connected with us the entire time. Early mornings or late night: when we had a question or concerns: you were there for us. Thanks, means the world and we are in our “Dream Home” because of you and your dedication to your clients.

We are first time home buyers and we have no idea what to expect on this very competitive market. Ms Miyuki went above and beyond just to meet our needs. She is very professional and always on time. She listens to her client's wishes. She made it easier for us and made sure we know every step of the way on what to expect from putting an offer all they way to closing. She is very professional and easy to work with. She was constantly checking with us and working with our lender making sure we have all the documents we need and we get to close on time. She was a big part of this journey for our family and glad that she was able to find us our home. We highly recommend Miyuki! Thank you for walking us on this very important journey.

I really appreciated the quick response and professionalism I received when I was in the process of looking for a new place. The assistance I received from my realtor, from negotiations with the seller, to the bank loan process, was unbelievable. My realtor, Eileen, was very helpful and knowledgeable, with regards to all my questions and concerns. Her ability to guide me through the purchasing process, between seller and buyer, was amazing. She made me feel that she was there to help me find what I was looking for and get what I wanted. Once I moved forward with the Bank Process, Eileen did not stop assisting me. She continued to help me obtain all the necessary documents needed and/or required from the bank, and was also there for support, when everything was finalized. I was very impressed with all the attention I received from Eileen and Ellen’s Realty. Buying a Condominium or House is a huge investment and I don’t think I will go anywhere else, for my future Selling or Buying needs. Thank you Eileen and Ellen’s Realty for helping me find a home.

I 100% give 5 Stars to Ellen’s Reality and the services they provide for Veterans families is Guam. This was our first home to purchase, we were nervous of all the big words, new house lingo and of courses the most affordable house for our family. For the first time me met Miyuki, our agent from Ellen’s Reality, we knew we made the right decision. We had a lot of questions and even if it was late a night, she would reply, no questions asked. Buying our first home, in the middle of a Pandemic was even more challenging but that didn’t change the support we received. We are now happy “first time” home owners, with a plan we can afford and Ellen’s Reality was there for us the entire process and Miyuki and her team always ensured we were informed and the end result was amazing. Thanks Ellen Realty, 5-Star service is hard to find these days but we got lucky!!!!!

Melany Balauro is the best and most professional realtor that I have ever worked with. We have been working with her for the past 2 years for purchasing and renting a home as well as commercial real estate. She is the best and I recommend all my friends and colleagues her way.

It was a great pleasure to work with Miyuki Atsuta who helped me sell my condo. Miyuki is a punctual, competent, methodical and hard working real estate agent, and a very pleasant person to communicate with. Miyuki helped me in prepping the condo for showing. As a result of good work she was able to get a cash offer on the very first day the condo was put on market. We closed in 30-35 days. This is even more amazing considering I was away in Alaska the whole time. I highly recommend Miyuki to anyone who is in the market to buy or sell real estate. A+++

Melany Balauro is amazing to work with no matter if you are buying or selling a home. Very professional and trustworthy. She answered all our questions and made everything simple and easy. We cannot thank her enough for her hard work. We will definitely be recommending her to our family and friends. Thank you Melany again for being so awesome!

Asa and Yuki are very committed to providing quality service and follow-through. I have worked with them on purchases, sales, and property management, always 5 star service with a smile